Shipping Policy
Last updated: July 2026 · Worldwide delivery
At Dolyne, we understand that shipping luxury handbags requires exceptional care. Our shipping policy is designed to ensure your authenticated designer piece arrives safely, securely, and promptly wherever you are in the world. We partner with premium carriers and provide full insurance coverage to give you complete peace of mind.
Worldwide Shipping
International Delivery
Dolyne ships to over 100 countries worldwide. Whether you're in New York, Paris, Tokyo, or Sydney, we ensure your luxury handbag reaches you safely and securely. Our global network of trusted shipping partners handles each package with the care it deserves.
Restricted Locations
We currently cannot ship to certain regions due to customs regulations or carrier limitations. These restrictions may change periodically. If your location is not available at checkout, please contact our customer service team for alternative arrangements.
Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for deliveries to incorrect addresses provided by the customer. For high-value items, we may require address verification before shipping.
Shipping Methods
Express Shipping
Our express shipping option delivers your order within 2-4 business days for most international destinations. This service uses premium carriers with priority handling and real-time tracking. Express shipping is recommended for time-sensitive purchases.
Standard Shipping
Standard shipping delivers within 5-10 business days depending on your location. This economical option still includes full insurance coverage and tracking capabilities. Standard shipping is available for most destinations at no additional cost for orders above a certain value.
Signature Requirement
All shipments require a signature upon delivery to ensure the secure receipt of your luxury handbag. If you cannot be available to sign, consider having the package delivered to your workplace or a secure pickup location.
Processing Time
Authentication Process
Before shipping, every handbag undergoes our rigorous authentication process. This typically takes 1-2 business days. We believe this extra time is essential to ensure you receive a genuine, authenticated luxury item.
Order Preparation
Once authentication is complete, your order is carefully packaged with all original accessories, documentation, and protective materials. This preparation takes an additional 1 business day.
Total Timeline
From order placement to dispatch, expect a total processing time of 2-3 business days. You will receive a tracking number via email as soon as your package is handed to our shipping partner.
Insurance & Protection
Full Coverage
Every shipment is fully insured for the purchase price of your handbag. This insurance protects against loss, damage, or theft during transit. In the unlikely event of an issue, we will work with you to resolve the claim promptly.
Secure Packaging
We use premium, tamper-evident packaging designed specifically for luxury goods. Each package is discreetly labeled without brand names to maintain privacy and reduce theft risk during transit.
Claims Process
If your package is lost or damaged in transit, contact us immediately. We will initiate the insurance claim process and arrange for a replacement or refund. Our team handles all claim paperwork so you don't have to.
Customs & Duties
Import Duties
International orders may be subject to import duties and taxes imposed by your country's customs authority. These charges are the responsibility of the recipient and are not included in our pricing. We recommend checking with your local customs office for estimated fees.
Customs Documentation
We provide all necessary customs documentation with each shipment. Our team accurately declares the contents and value to ensure smooth customs clearance. Delays due to customs processing are beyond our control.
Returns & Customs
If you return an international order, any import duties or taxes paid are typically non-refundable by customs authorities. We cannot refund these charges as they are paid to government agencies, not Dolyne.
Shipping Inquiries
If you have any questions about shipping to your location or need a custom shipping arrangement, our team is here to help.